This story reads like a journalist trying to find some dirt on Facebook because its “hot” right now. Its the inverse of writing fluff stories when everyones excited about a startup. This story isn't even Facebook.
I worked tech support for Acer in the 90s and its a similar setup. If they took the time to have “relaxation” rooms, i doubt its as bad as the story makes it out to be.
Actually, I did, obviously. I feel I have a much better picture of contracted centers like the one described in the article than a sensationalizing story from The Verge could inform me of though.
> If they took the time to have “relaxation” rooms, i doubt its as bad as the story makes it out to be.
The article said:
> Facebook contractors are required to use a browser extension to report every time they use the restroom, but during a recent illness, Lola quickly took all her allotted breaks. She had previously been written up for going to the bathroom too many times, she said, and so she felt afraid to get up from her desk. A manager saw that she was not feeling well, and brought a trash can to her desk so she could vomit in it. So she did.
I worked tech support for Acer in the 90s and its a similar setup. If they took the time to have “relaxation” rooms, i doubt its as bad as the story makes it out to be.