The RAZR I had just prior to getting an iPhone was a horrible experience. It looked nice, the hardware seemed to function ok, but the software was terrible. When navigating the menus, no matter where my thumb was, the next press needed to be on the opposite side of the keypad. I don't remember what my phone before it was (Nokia maybe?), but I remember my thumb was always were it needed to be. I hated that RAZR. Thinking about it brings up feelings akin to fingernails on a chalkboard.