It's hard to completely trust platforms that can massage reviews in this way, but I think that AirBnB can provide the right incentives and policies to avoid most scammy behavior by bad hosts.
AirBnB needs to immediately get rid of all fees for rentals and enforce that there's just 1 base price charged. The price you see on a listing should be the only price ever possibly charged. Between silly cleaning and toilet paper and checkin and other fees, there's too much of an opportunity for scummy people to try and take advantage of people that are tired and desperate after traveling.
Virtually all of the conflicts, scammy behavior, and confusion would be resolved if there was just 1 base price that was ever charged.
AirBnB needs to immediately get rid of all fees for rentals and enforce that there's just 1 base price charged. The price you see on a listing should be the only price ever possibly charged. Between silly cleaning and toilet paper and checkin and other fees, there's too much of an opportunity for scummy people to try and take advantage of people that are tired and desperate after traveling.
Virtually all of the conflicts, scammy behavior, and confusion would be resolved if there was just 1 base price that was ever charged.