I mostly had positive experiences with Airbnb until I didn't.
I stayed at a horrible place offered by a so-called "superhost". It had super thin walls and a bathroom where the shower flowed into the main room. It was hot with no real window and no way for the air to flow (it was built out of an old garage).
I left a critical review saying all those things.
The host was able to get it removed because the review contained comments about "things the owner couldn't change". This is apparently a well-known trick that hosts share on dedicated forums.
I have learned from that experience that Airbnb reviews can't be trusted and that the "superhost" badge doesn't mean anything (other than the fact that said host is an expert at navigating Airbnb's bureaucracy).
I stayed at a horrible place offered by a so-called "superhost". It had super thin walls and a bathroom where the shower flowed into the main room. It was hot with no real window and no way for the air to flow (it was built out of an old garage).
I left a critical review saying all those things.
The host was able to get it removed because the review contained comments about "things the owner couldn't change". This is apparently a well-known trick that hosts share on dedicated forums.
I have learned from that experience that Airbnb reviews can't be trusted and that the "superhost" badge doesn't mean anything (other than the fact that said host is an expert at navigating Airbnb's bureaucracy).