I think the stakes are not that high in this particular application. I see it as something akin to Turbotax, it helps you navigate a difficult environment but you should also exercise judgement to not screw everything up.
Or do what the rest of the world does and make the (tax) environment simpler for the average person.
Turbotax, Quicken, etc, is a great warning, those companies lobby to increase complexity of trivial matters (like personal tax returns). The same companies will do this with 'trivial' legal matters, and the only way forward is to buy their software.
