They are being incentivized against an adverse outcome: the outcome of a paying passenger (or a whole planeload of paying passengers) missing their flight, connections, etc. That's why they make the decisions they do.
Accidentally carrying a non-paying passenger on an underbooked flight is also adverse I guess but it's not the only way the system can err and it's not the only thing they are trying to avoid.
Accidentally carrying a non-paying passenger on an underbooked flight is also adverse I guess but it's not the only way the system can err and it's not the only thing they are trying to avoid.